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Authors Name: Department of Administrative Reforms Public Grievances

Citizens Right to Grievance Redress Bill

Common man faces day-to-day hassles with regard to delivery of public services and corruption in service delivery. Currently inadequate institutionalised mechanism to address these problems. Lok Pal...

On 03 Nov 2011

Draft of Citizens Right to Grievance Redress Bill, 2011

A Bill to lay down an obligation upon every public authority to publish citizens charter stating therein the time within which specified goods shall be supplied and services be rendered and provide...

On 03 Nov 2011